The operating system for clinical trial recruitment
Clinrol Connect helps research sites manage every patient enquiry, AI call, SMS, eligibility check, appointment and follow-up in one compliant platform.
Ayla · AI pre-screeningHear how Ayla pre-screens patients in minutes
Ayla calls and messages patients, asks protocol-specific screening questions, captures structured responses and escalates to your team when human judgement is needed.
- Diagnosed condition confirmed
- Age range confirmed
- Location confirmed
- Willing to attend site visit
- Medication history captured
Patient confirms a GP diagnosis of knee osteoarthritis, is within the age range and willing to attend a site visit. Ready to book a screening appointment.
Try Clinrol Connect with Ayla
See how Ayla powers patient recruitment and engagement. Her natural voice is friendly, supportive and available 24/7 to keep patients informed and moving forward.
Recruitment is still run across too many disconnected tools
Research sites should not need spreadsheets, inboxes, call logs, SMS tools and separate diaries to manage recruitment. Fragmented systems slow teams down and increase patient drop-off.
Manual outreach drains staff time
Coordinators spend hours calling patients who do not answer, do not qualify or do not show up.
Patients drop off before screening
Slow or inconsistent follow-up means interested patients disengage before their first visit.
No single audit trail
Calls, notes, SMS and appointments spread across tools create admin burden and compliance risk.
One platform for every patient, every call, every appointment
Clinrol Connect centralises recruitment workflows, automates routine outreach and gives research sites one clear view of the full patient journey from enquiry to enrolment.
Built for clinical trial recruitment
Purpose-built for research sites, not adapted from sales software.
AI and human workflows in one place
AI voice, SMS, calling, screening, booking and analytics work together in one platform.
Compliant by design
Every interaction can be recorded, transcribed, time-stamped and linked to the patient record.
From enquiry to enrolment in one connected workflow
Capture
Patient enquiries flow in from landing pages, ads, referrals, databases, inbound calls and forms.
Respond
Ayla or your team follows up by phone or SMS within minutes.
Pre-screen
Protocol-specific questions are asked through AI calls, web forms or human calls.
Qualify
Responses are checked against inclusion and exclusion criteria.
Book
Qualified patients are booked into site calendars with reminders.
Engage
Automated follow-ups, sentiment tracking and task alerts keep patients moving through the funnel.
Every call, SMS, transcript, note, eligibility result and appointment is stored in one patient record.
Everything your recruitment team needs in one platform
AI voice pre-screening
Bulk AI calling qualifies participants at scale and filters out ineligible leads.
AI eligibility checks
Automated screening across calls and forms aligned to your protocol.
Patient sentiment
Identify disengaged or at-risk participants before they drop out.
Inbuilt calling
Inbound and outbound calls with recordings, transcripts and history.
SMS and email workflows
Automated reminders, follow-ups and re-engagement campaigns.
Appointment booking
Book visits directly into staff calendars with automated reminders.
Recruitment analytics
Track funnel performance, conversion, drop-offs and staff workload.
Workflow builder
Build protocol-specific journeys with triggers, tasks and escalations.
Patient profiles
One record for contact details, notes, eligibility, transcript history and appointment status.
Secure handoff
Share structured screening notes with authorised team members.
Medical verification is a separate Clinrol Recruit service. Learn about Clinrol Recruit.
Meet Ayla, your AI recruitment agent
Ayla handles repetitive front-end recruitment tasks so your coordinators can focus on qualified patients and clinical conversations.
Autonomous outreach
Calls and messages patients automatically based on configured workflows.
Protocol-specific screening
Asks study-specific questions and captures structured, auditable data.
Smart booking
Books qualified patients into calendars and sends reminders.
Human escalation
Flags sensitive, complex or high-priority conversations for your team.
See your recruitment funnel in real time
Clinrol Connect gives site teams visibility across every patient, every study and every stage of recruitment.
Works with your recruitment workflow
Clinrol Connect can support referrals, landing pages, inbound enquiries, campaign data and site workflows. It can operate alongside CTMS platforms and existing study systems.
Compliant by design, not as an afterthought
Clinrol Connect is designed for clinical research environments where privacy, security and auditability matter.
What changes when your site uses Clinrol Connect
less routine admin
Reduce time spent on repetitive pre-screening and follow-ups.
faster patient engagement
Respond to patient enquiries in minutes, not days.
quality screening
Filter ineligible patients earlier and focus on those more likely to enrol.
source of truth
Keep calls, SMS, notes, eligibility and appointments in one patient record.
Source: Clinrol Connect customer data, 2025 to 2026.
Purpose-built beats general-purpose
| Capability | Clinrol Connect | Traditional CRM | Automation tools | CTMS |
|---|---|---|---|---|
| AI voice and SMS | ||||
| Protocol-specific eligibility | ||||
| Patient sentiment tracking | ||||
| Recruitment workflows | ||||
| Appointment reminders | ||||
| Purpose-built analytics | ||||
| Patient audit trail | ||||
| Clinical research compliance | ||||
| Low implementation complexity |
Built for the recruitment moments that matter
Sites tell us they are getting their time back
We've worked with Clinrol since 2021 and their ability to engage the right patients always stands out. Recruitment is faster, more effective and the ROI is clear. I highly recommend Clinrol to any site or sponsor serious about achieving their goals.
The team at Clinrol have been essential for patient recruitment across our complex clinical trials. Their tailored strategies made a real difference in patient readiness and retention.
Our coordinators got hours back every single day. No more chasing referrals or rebuilding spreadsheets. The platform keeps everyone moving.
We doubled our screening throughput in the first month. The AI handles the repetitive work so the team can focus on patient care.
We've used a lot of systems over the years to address key operational and recruitment challenges facing research sites. We have been extremely impressed by Clinrol Connect and the level of visibility it has unlocked for our team.
Clinrol completely changed how we run recruitment. The AI calling feature is incredible. Patients are pre-screened before my team starts their day. We enrolled our first patient three weeks faster than our previous study.
- Full platform access for one active study
- Ayla configured to your protocol and screening criteria
- Dedicated onboarding and support
- Success metrics reviewed at day 15 and day 30
Clinrol Connect FAQs
Clinrol Connect is a patient recruitment and engagement platform built for clinical trial sites.
It is designed for research sites, site networks, investigators, coordinators and recruitment teams.
No. Connect focuses on recruitment operations and patient engagement. It can sit alongside CTMS platforms.
Yes. Ayla can be configured with protocol-specific screening questions and escalation rules.
Yes. Connect supports both AI and human calling, with call history and transcripts stored in one patient record.
Yes. SMS workflows and reminders can be managed within the platform.
Yes. Automated reminders, follow-ups and sentiment tracking can help identify and reduce drop-off risk.
Clinrol Connect supports research sites across similar markets to Clinrol Recruit, with the main ones being Australia, New Zealand, the United States, the United Kingdom, Singapore, India and Canada.
Clinrol Connect is designed with ISO 27001, HIPAA, GDPR and Australian Privacy Principles readiness in mind.
Implementation depends on your site needs, the number of studies and workflow complexity. Our team will work with you to get started quickly on your first study.
Ready to modernise patient recruitment?
Clinrol Connect gives research sites one platform to manage patient enquiries, AI calls, SMS, screening, appointments, workflows and recruitment analytics.