Clinrol logo, the operating system for clinical trials
For research sites

Patient recruitment, rebuilt for research sites

Clinrol Connect helps research sites streamline recruitment operations, reduce coordinator workload and accelerate patient enrolment from first enquiry to first visit.

70% reduction in routine pre-screening and follow-up time
3x faster patient engagement
1 platform for calls, SMS, workflows and analytics
ISO 27001, HIPAA, GDPR and APP ready
Clinrol Connect
Live
128
Calls today
342
SMS sent
56
Appointments
Patient pipelineEligibility status
SM
Sarah M.
Type 2 Diabetes
Eligible
JK
James K.
Asthma
Screening
AR
Aisha R.
Atopic Dermatitis
Booked
LT
Liam T.
Hypertension
Pre-screen
Ayla completed a pre-screen call2m ago
Trusted by research teams

Trusted by leading research sites and clinical research organisations

Research sites, site networks, sponsors and CROs use Clinrol to streamline patient recruitment, reduce coordinator workload and improve enrolment outcomes.

Clinrol is helping research teams move beyond spreadsheets, disconnected systems and manual outreach by bringing patient recruitment, engagement and screening into one platform.

Clinrol partner Eli Lilly logo
Clinrol partner Moderna logo
Clinrol partner University of Sydney logo
Clinrol partner LEO Pharma logo
Clinrol partner Citeline logo
Clinrol partner Novotech logo
Clinrol partner PYC Therapeutics logo
Clinrol partner Western Sydney University logo
Clinrol partner Redbird Research logo
Clinrol partner Canopy Clinical logo

Built for modern research site operations

1M+
Patient interactions
300K+
Patients engaged
70K+
Patient referrals
30+
Therapeutic areas
5+
Years supporting clinical research

From independent sites to large site networks, Clinrol supports clinical trial recruitment and patient engagement across Australia, New Zealand, Asia-Pacific and global markets.

"Clinrol Connect has transformed how we manage trial recruitment. Ayla handles the repetitive screening calls while our staff focus on building relationships with qualified patients."

Clinical Trial Site Manager
Sydney, Australia
The problem

Your coordinators are doing the work of three systems at once

Recruitment should not live across spreadsheets, inboxes, call logs and separate diaries. When systems are fragmented, staff lose time and patients drop off before screening.

Hours per day
Lost to manual outreach

Coordinators spend hours calling patients who do not answer, do not qualify or do not show up.

Over 25%
Patient drop-off

Patients disengage between first contact and first visit when follow-up is slow, inconsistent or missed.

Fragmented
Systems and compliance risk

Notes in one tool, calls in another and SMS somewhere else. No single audit trail means more admin and more risk.

The gap

No other tool is built only for clinical trial recruitment

Traditional CRM

Salesforce, HubSpot, Monday.com
  • Built for sales, not trials
  • No clinical screening logic
  • Calling needs third-party add-ons

Automation tools

Zapier, Make, n8n
  • Requires custom builds
  • No compliant voice or SMS
  • Breaks when protocols change

CTMS platforms

Veeva, Clario, RealTime, CRIO
  • Focused on study management
  • Minimal patient engagement
  • Complex and slow to configure

DIY stack

Spreadsheets, inboxes and separate tools
  • Data scattered everywhere
  • No audit trail
  • Patients fall through the cracks
The solution

One platform for every patient, every call, every appointment

Clinrol Connect centralises recruitment workflows, automates routine outreach and keeps the full patient journey, from enquiry to enrolment, in one compliant system.

Built for recruitment

Purpose-built for clinical trials. Not retrofitted from sales software.

Inbuilt, not bolted on

Calling, SMS, AI voice, eligibility and analytics in one platform.

Compliant by design

ISO 27001, HIPAA, GDPR and APP ready, with a full audit trail on every interaction.

What's inside

A reliable patient management platform that runs on autopilot

AI voice pre-screening

Bulk AI calling qualifies participants at scale and filters out ineligible leads.

AI eligibility checks

Automated eligibility across calls and forms that stay aligned to each protocol.

Patient sentiment

Spot at-risk participants early by monitoring engagement and emotional response.

Inbuilt calling

Inbound and outbound calls with recordings, transcripts and full call history in one view.

Recruitment analytics

Purpose-built reporting on recruitment performance, conversion and staff workload.

Workflow builder

Templated patient journeys with triggers that keep participants engaged.

Voice and SMS, one stack

Human and AI communications in one place, with a full audit trail and no extra subscriptions.

Visit schedule

Automated reminders, attendance tracking and missed-appointment alerts.

AI recruitment agent

Meet Ayla, your AI recruitment agent

Ayla calls and messages patients, asks protocol-specific screening questions, captures structured data and books appointments. She escalates to your staff the moment human judgement is needed.

Ayla handles the grind so your team can focus on qualified patients.

Autonomous outreach

Triggers calls and messages based on configured patient journeys.

Protocol screening

Study-specific eligibility questions captured in a structured and auditable format.

Smart booking

Schedules appointments directly into staff calendars with automated reminders.

Intelligent escalation

Transfers sensitive or complex conversations to your site team.

The impact

What changes when you move to Clinrol Connect

70%
reduction

In site staff time spent on routine pre-screening and follow-ups.

3x
faster

Patient engagement through automated AI-powered screening and outreach.

100%
compliant

Across ISO 27001, HIPAA, GDPR and APP-ready security standards.

1
platform

For all patient communications, workflows, engagement and recruitment analytics.

Source: Clinrol Connect customer data, 2025 to 2026.

How it works

From enquiry to enrolment, every step on one platform

01

Enquiry

Patients land via ads, referrals, databases or site forms. Data flows into Connect instantly.

02

AI pre-screen

Ayla, web forms or site staff conduct AI-enabled pre-screening.

03

Eligibility

Responses are checked against inclusion and exclusion criteria. Ineligible patients are filtered automatically.

04

Booking

Qualified patients are booked directly into calendars.

05

Engagement

Reminders, follow-ups and sentiment tracking keep patients engaged through screening and enrolment.

Every interaction is recorded, transcribed and attached to the patient record, reducing admin for your team.
The comparison

Purpose-built beats general-purpose

Capability
Clinrol Connect
Automation tools
Traditional CRM
CTMS
AI and human voice + SMS
Yes
Partial
No
No
Agentic eligibility checks
Yes
No
No
Partial
Patient sentiment tracking
Yes
No
No
No
Recruitment-native workflows
Yes
Partial
No
Partial
Visit schedule and reminders
Yes
Partial
No
Yes
Purpose-built analytics
Yes
No
Partial
Partial
Compliance with HIPAA, ISO, GDPR and APP
Yes
No
Partial
Yes
Implementation complexity
Low
High
High
High
Cost to implement and maintain
Low
Medium
High
High
Testimonials

Sites tell us they are getting their time back

"We've worked with Clinrol since 2021 and their ability to engage the right patients always stands out. Recruitment is faster, more effective and the ROI is clear. I highly recommend Clinrol to any site or sponsor serious about achieving their goals."

Prof David Hunter
Director, Sydney Musculoskeletal Research Centre and Kolling Institute

"The team at Clinrol have been essential for patient recruitment across our complex clinical trials. Their tailored strategies made a real difference in patient readiness and retention."

Sarah Robbins
Clinical Trial Manager, University of Sydney

"Our coordinators got hours back every single day. No more chasing referrals or rebuilding spreadsheets. The platform keeps everyone moving."

Dr Michael Tran
Principal Investigator, Sydney

"We doubled our screening throughput in the first month. The AI handles the repetitive work so the team can focus on patient care."

Priya Nair
Site Director, Australian Site Network

"We've used a lot of systems over the years to address key operational and recruitment challenges facing research sites. We have been extremely impressed by Clinrol Connect and the level of visibility it has unlocked for our team."

Kris Barooshian
Chief Executive Officer, Canopy Clinical Research

"Clinrol completely changed how we run recruitment. The AI calling feature is incredible. Patients are pre-screened before my team starts their day. We enrolled our first patient three weeks faster than our previous study."

Clinical Research Organisation
New Zealand
ISO 27001HIPAAGDPRAPPSOC-aligned data controls
30-day pilot

Start a 30-day free pilot and see the impact on your next study

  • Full platform access for one active study
  • Ayla configured to your protocol and screening criteria
  • Dedicated onboarding and support from the Clinrol team
  • Success metrics reviewed at day 15 and day 30

Ready to reduce recruitment admin and enrol patients faster?

Clinrol Connect gives research sites one place to manage patient enquiries, screening, calls, SMS, appointments, workflows and recruitment analytics.